Many people have questions when they start using their i9Bottle on a daily basis. Click on any of the questions below to learn more. If you have a question that has not been answered yet, please do not hesitate to contact us!

Find out more about our Product Guarantee, Shipping Policy, Returns Policy, or Legal Disclaimer in the sections below the FAQs.


The process of informing takes place instantly. Extensive testing showed minor beneficial increases continuing for some 3 hours. We recommend waiting for 3 minutes before enjoying your naturally re-structured water!

Yes, other liquids can also be put in the i9Bottle. Adding other liquids simply means the water content in any such liquids will become informed. The taste of beverages with high alcohol content and/or other popular drinks, such as fizzy beverages, coffee, tea, etc., may change.

The i9Bottle has a maximum volume of 650 ml or 22 fluid oz.

The i9Bottle comes with a Informed Tag that guarantees lifetime influence on water with its positive effects.

Informed (structured) water helps the body regain its natural balance with nature, thus helping improve physical and mental abilities.

No standing water is good for long hence we recommend regular refills. Rinse the bottle with running water whenever refilling.

No, the cap can be left open or closed. Keeping the cap closed may help protect the bottle content from external pollution.

This is a natural occurrence when oxygen is present in the water. Pouring water into an i9Bottle may increase the oxygen content, thus increasing the presence of bubbles. Like any bubbles, the air rises to the top of the water and goes into the air. Keeping the bottle cap open may clear the bubbles faster.

The cloudiness is often caused by water in the pipes being under a bit more pressure than the water in the glass, but is more likely due to tiny air bubbles in the water. This occurrence is perfectly normal and any cloudiness should clear up after a few seconds.

Once water is informed it will keep its natural molecular structure. Extensive testing demonstrates water kept in an i9Bottle continues to experience minor beneficial increases for some 3 hours. Putting water in a plastic or aluminum bottle may cause it to lose its natural molecular structure faster.

According to our tests, these disturbances have no effect on the coding which neutralizes all negative influences by constantly interacting with the contents of the i9Bottle. Even being scanned by a red laser at the check-out counter of a store does not damage the quality of the water. The encoding neutralizes the negative impact of the laser which would inhibit the energetic value of water and food in regular containers.

To date we have not found a source more energy-potent that would have a negative effect on the coding of the Informed Tag.

Based on our experiments, the water retains its enhanced qualities even when stored in darkness, for example, in a refrigerator.

With metals dissolved in water there are no molecules but rather ions, largely positively-charged cations, which are stable, so we cannot talk about their disintegration. Heavy metals, therefore, are not removed.

It is imperative to note that everything in the Universe has a vibration. Every substance emits its own information also, a subtle vibration. Using special equipment, these very subtle vibrations within substances can be captured, stored, and put to a specific use. Information can be ‘imprinted’ into different materials: glass, metal, plastic, and so on. And for over half a century, information has been translated into numerical codes. Poznik Technology presents a combination of numerous scientific procedures that affect molecules in various substances, such as water, glass, plastic, metal, etc., by way of information or code.

At the heart of each i9Bottle is a unique Informed Tag that is encoded with carefully selected numerical codes which are transferred to the information tag via chembusters or emitters. The codes are several thousands of sets of information (positive vibrations); such as pranas, mantras, music, thoughts, prayers, light, numbers, colors, and more, all supporting one another and working in complete harmony.

Also, on the outside of the Informed Tag you will find a microcosmic energy symbol derived from the ‘Magic Life’ protective form to positively affect water, in terms of its structure and information properties, and our body as a result. This symbol gets enhanced with the aforementioned precise selection of information (positive vibrations) in the form of information codes. Furthermore, orgone emitters in the Poznik lab inscribe the energy symbol─in addition to the selection of information─with a frequency for stabilization, activation, and information transfer by way of emitting the information so it can be directed and used usefully.

The Informed Tag on each i9Bottle thus alters the structure of the water, reinstating its original properties. It does so by breaking the molecule clusters into smaller units which adds energy potential to the water─which means that it invigorates the water (produces structured water).

Structured or informed water from the i9Bottle effectively penetrates the cell membranes and promotes transport of essential nutrients thus enhancing our body’s ability to rejuvenate, increasing your vitality and overall health, positively affecting your ability to combat stress, disease, and other harmful factors, and helping your body function optimally. Note that Informed Water also positively affects any other living organisms, such as plants and animals.

Using your i9Bottle

Simply fill your i9Bottle with tap water or bottled water. Wait for 3 minutes and enjoy naturally re-structured water! We recommend you wash and clean your i9Bottle before first use.

INSIDE:  For best results, clean the inside of the i9Bottle with distilled white vinegar which can be purchased at any general food store. Pour approx. 50 ml of distilled vinegar into the bottle and leave standing for 10 minutes, then rinse well with clean water. 

OUTSIDE:  Clean the outer surface of the i9Bottle using only clean water, ensuring never to put pressure directly on the tag. Do not clean the bottle using liquids containing alcohol or other abrasive solvents which could damage or detach the tag from the bottle.

WARNING!  DO NOT use metal brushes to clean the i9Bottle as this may damage the surface of the bottle and will void your guarantee. DO NOT wash the i9Bottle in a dishwasher as this may damage the Informed Tag and the information contained on it.

Product Guarantee

i9 offers a 30-day money back guarantee and a lifetime influence of the Informed Tag on each i9 product.

We are currently the only company distributing the i9 Informed Water Bottles in the USA. If you wish to purchase an i9 Informed product outside of the USA, please only purchase from the i9 official website or authorized distributors.

Yes, the Informed Tag can get damaged if exposed to extensive knocks, pressure or rubbing.

Yes, breaking or seriously damaging the bottle will void the product guarantee. Removing, staining or damaging the Informed Tag or the number codes contained on the tag will void the product guarantee. Damaged tags may no longer retain water-restructuring properties.

Shipping Policy

We currently ship orders to ALL U.S. States only AND offer free Priority shipping on all orders!

All orders are shipped through the United States Postal Service (USPS) using Priority Mail. We do our best to ship orders within the next 1-2 business days. You will receive tracking information via email as soon as your order is shipped.

Orders should arrive between 2-9 business days from the shipping date depending on where they are shipping. Please note Saturday, Sunday, and national holidays are not considered business days. During the holidays, you may experience delays and longer shipping times. i9Bottle USA is not responsible for any parcels that are lost or damaged once the parcel has left our warehouse.

All our products are shipped directly from Brooklyn, New York.

If you have any questions or issues, please email us at or use our Contact form.

Returns Policy

We want to make sure you are happy and satisfied with your i9Bottle products!

i9Bottle USA offers the following Returns Policy:

Please be certain of your selections before making payment. In the event that you are unsatisfied and would like to return your order, we will allow it as long as the i9Bottle has been unused and unwashed, and with all its tags still intact. For all order discrepancies and order returns, you must contact us within 30 days of order receipt.

For return instructions, please contact us at (or use our Contact form) so we can send you return instructions as to where to send your order return to and provide you with a Return Merchandise Authorization number (RMA). Please do not send anything back before contacting us first and without an RMA number.

Also, please note that the customer will be responsible for return shipping. i9Bottle USA is not responsible for returned items lost in the mail and we can only issue a refund once we receive the returned order. Please pack your order return in a similar container you received your order in. Please make sure it is sealed properly.   

Once your order return has been received, we will process the return and refund in 1-2 business days. Refunds are issued exclusive of shipping costs and only for the goods returned.

Legal Disclaimer

The i9Bottle does not directly influence the biochemical properties of water. i9 products are sold for self-improvement and relaxation. No statement contained on official i9 websites, other materials and information provided by any i9 or i9Bottle USA employee or retailer should be construed as a claim or representation that these products are intended for use in the diagnosis, cure, mitigation, treatment or prevention of disease or any other medical condition and in no way intended to replace suitable doctor’s advice. Customer opinions have not been evaluated by any Food and/or Health authority. The effects of the i9Bottle upon water are subject to the quality of drinking water being used. i9 and i9Bottle USA assume no liability or risk involved in the use of the products described here. We make no warranty, expressed or implied, other than that the material conforms to applicable standard specifications.